Help centre
Frequently asked questions
Everything you need to know before getting started. Still stuck? We're one WhatsApp message away.
What is Indiplay Box?
Indiplay Box is a plug-and-play streaming device that brings 12,000+ Indian live TV channels, movies and sports to your television. Just connect it to your TV and internet, and start watching — no satellite dish or cable subscription required.
Does it work anywhere in Europe?
Yes. Indiplay Box works in any European country with a stable broadband connection of 15 Mbps or faster. We ship across the UK, Germany, France, Netherlands, Italy, Spain, Ireland and more.
What internet speed do I need?
We recommend at least 15 Mbps for smooth HD viewing and 25 Mbps for 4K. A wired or 5GHz Wi-Fi connection gives the best experience.
Which devices are supported?
The Indiplay Box plugs into any TV with an HDMI port. The same login also works on Android phones, tablets, Amazon Fire Stick and Smart TVs through our app.
Is there a contract or hidden fee?
No contracts and no hidden fees. Choose monthly or annual billing and cancel any time. Annual plans include free hardware and EU shipping.
Do you offer a free trial?
Yes — message us on WhatsApp and our team will set up a short free trial so you can test the channels and picture quality before you buy.
How quickly is it delivered?
Boxes ship within 24 hours and typically arrive in 2–4 working days across Europe. App-only access can be activated instantly.
What support do you provide?
Our team is available 7 days a week on WhatsApp and email to help with setup, connection issues and billing — most questions are answered within minutes.
Do you have channels in my regional language?
Almost certainly yes. Alongside Hindi, we carry a deep line-up in Tamil, Telugu, Malayalam, Punjabi, Bengali, Marathi, Gujarati, Kannada, Urdu and more — entertainment, news, movies, music and devotional channels for every region.
Will it be easy for my parents or grandparents to use?
Yes. The interface is simple and the remote has just a few buttons. Most elders are comfortable within a day, and our WhatsApp team is always there to help. Many customers buy it specifically so their parents can watch their daily serials and morning prayers.
Can I watch festival and devotional programming?
Absolutely. Enjoy live festival broadcasts during Diwali, Holi, Eid, Pongal, Onam, Durga Puja and more, plus dedicated devotional channels with aarti, bhajans and pravachan — so home never feels far away.
Still have a question?
Message our support team on WhatsApp — most questions are answered within minutes, 7 days a week.